{"id":2807,"date":"2024-06-10T08:34:22","date_gmt":"2024-06-10T05:04:22","guid":{"rendered":"https:\/\/kimiyachem.com\/%d8%b3%d9%88%d8%a7%d9%84%d8%a7%d8%aa-%d9%85%d8%aa%d8%af%d8%a7%d9%88%d9%84\/"},"modified":"2026-08-09T17:34:50","modified_gmt":"2026-08-09T14:04:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/kimiyachem.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2807\" class=\"elementor elementor-2807 elementor-19\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-901c61e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"901c61e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-8bba40d\" data-id=\"8bba40d\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f22956 elementor-widget elementor-widget-cz_title\" data-id=\"2f22956\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-question-circle-o\"><\/i><div class=\"cz_wpe_content\"><p style=\"text-align: left;\"><strong>Metalworking Fluids FAQ<\/strong><\/p>\n<\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a510d45 elementor-widget elementor-widget-cz_title\" data-id=\"a510d45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_pos_inline\"><div class=\"cz_title_content\"><div class=\"cz_wpe_content\"><div style=\"line-height: 1.4;\">\n<div style=\"line-height: 1;\">\n<div style=\"line-height: 1.6;\">\n<p style=\"text-align: left;\">Please review the questions below. If you do not find the answer you are looking for, please submit your question and we will respond as soon as possible.\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e81ff60 elementor-widget elementor-widget-cz_accordion\" data-id=\"e81ff60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-arrows='{\"open\":\"fa fa-angle-down\",\"close\":\"fa fa-angle-up\"}' class=\"cz_acc clr cz_acc_first_open\"><div><div class=\"elementor-repeater-item-4ad628e\"><span class=\"cz_acc_child\"><div>\u201cWhat are industrial metalworking fluids, and how are they used?\u201d<\/div><\/span><div class=\"cz_acc_child_content clr\"><blockquote><p lang=\"en\"><strong>\u201cIndustrial water-miscible metalworking fluids are formulated to provide lubrication, cooling, and protection for both workpieces and tooling during machining operations such as turning, milling, drilling, grinding, and various metal forming processes.\u201d<\/strong><\/p><\/blockquote><\/div><\/div><div class=\"elementor-repeater-item-4665e29\"><span class=\"cz_acc_child\"><div>\u201cWhat factors should be considered when selecting a metalworking fluid for specific applications?\u201d<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\"><strong>\"To select the most appropriate product, the following factors must be evaluated:<\/strong><\/p><ul dir=\"ltr\" lang=\"en\" style=\"text-align: left;\"><li><strong>Type of operation (Machining or Forming)<\/strong><\/li><li><strong>Workpiece and tooling material<\/strong><\/li><li><strong>Operation intensity, load, and speed<\/strong><\/li><li><strong>Machine type and fluid circulation system architecture<\/strong><\/li><li><strong>Water hardness and quality<\/strong><\/li><li><strong>Required balance between Lubricity and Cooling performance<\/strong><\/li><li><strong>Previous operational challenges (e.g., foaming, corrosion, odor, or emulsion instability)<\/strong><\/li><\/ul><p lang=\"en\" style=\"text-align: left;\"><strong>Selecting a product solely based on price or appearance is not a reliable approach. For optimal performance, we recommend a thorough evaluation of your production line\u2019s actual conditions before purchasing.\"<\/strong><\/p><\/div><\/div><div class=\"elementor-repeater-item-9a8b54f\"><span class=\"cz_acc_child\"><div>What is the difference between CL050, E100, E200 HW, and E300 HL?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\">These products all belong to the family of emulsifiable metalworking fluids, but each one has a different application position:<\/p><p lang=\"en\" style=\"text-align: left;\"><code>SVL FLUID CL050<\/code>: A classic product for general-purpose applications<\/p><p lang=\"en\" style=\"text-align: left;\"><code>SVL FLUID E100<\/code>: A general and cost-effective grade in the emulsifiable fluid range<\/p><p lang=\"en\" style=\"text-align: left;\"><code>SVL FLUID E200 HW<\/code>: Designed for applications where stability in hard water is more important<\/p><p lang=\"en\" style=\"text-align: left;\"><code>SVL FLUID E300 HL<\/code>: Intended for operations requiring enhanced lubricity<\/p><p lang=\"en\" style=\"text-align: left;\">A higher number does not necessarily mean the product is better for every application. The final selection should be based on the process, workpiece material, water quality, and machine conditions.<\/p><\/div><\/div><div class=\"elementor-repeater-item-0170a0a\"><span class=\"cz_acc_child\"><div>What is the difference between emulsifiable, semi-synthetic, and fully synthetic fluids?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\">Metalworking fluids are classified into different groups based on their formulation structure and operating behavior:<\/p><ul dir=\"ltr\" lang=\"en\" style=\"text-align: left;\"><li><strong>Emulsifiable fluids:<\/strong> typically provide a balanced combination of lubricity and cooling.<\/li><li><strong>Semi-synthetic fluids:<\/strong> combine characteristics of emulsifiable and synthetic fluids and can offer good cleanliness and stability.<\/li><li><strong>Fully synthetic fluids:<\/strong> generally focus on cooling performance, cleanliness, and better visibility of the working area.<\/li><\/ul><p lang=\"en\" style=\"text-align: left;\">Being fully synthetic does not mean being universally superior. For some heavy-duty operations, an emulsifiable fluid with the right lubricity may be the better choice.<\/p><\/div><\/div><div class=\"elementor-repeater-item-7a3245e\"><span class=\"cz_acc_child\"><div>What is the proper mixing ratio for metalworking fluid?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\">The mixing ratio depends on the product type, operation, machine, workpiece material, and water quality, so no single fixed value can be recommended for all applications.<\/p><p lang=\"en\" style=\"text-align: left;\">In many cases, the working solution is prepared within the range specified in the product\u2019s technical data sheet. A concentration below the recommended level may reduce lubricity and corrosion protection. Excessive concentration may increase product consumption, foaming, tackiness, or residue on the workpiece.<\/p><p lang=\"en\" style=\"text-align: left;\">The exact percentage for each product should be stated in that product\u2019s technical data sheet (TDS).<\/p><\/div><\/div><div class=\"elementor-repeater-item-07d0eed\"><span class=\"cz_acc_child\"><div>What is the correct method for mixing metalworking fluid with water?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\">First, add the required amount of water to a clean tank. Then, slowly add the concentrate to the water while maintaining adequate circulation or agitation.<\/p><p lang=\"en\" style=\"text-align: left;\">The general rule is:<\/p><p lang=\"en\" style=\"text-align: left;\"><strong>Add the concentrate to the water\u2014not the water to the concentrate.<\/strong><\/p><p lang=\"en\" style=\"text-align: left;\">Adding water to a large volume of concentrate may result in an unstable emulsion or uneven mixing. Water temperature, agitation intensity, and addition rate can also affect emulsion quality.<\/p><\/div><\/div><div class=\"elementor-repeater-item-61e29c1\"><span class=\"cz_acc_child\"><div>Can new metalworking fluid be added directly to the existing solution?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\"><strong>In general, it is not recommended unless compatibility has been confirmed.<\/strong><\/p><p lang=\"en\" style=\"text-align: left;\">Before adding a new product to the existing sump, the remaining fluid condition, contamination level, and compatibility between the two products should be evaluated. Incompatible mixing may lead to instability, foaming, poor emulsion performance, or reduced fluid life.<\/p><p lang=\"en\" style=\"text-align: left;\">For best results, consult the technical team before changing or topping up the system.<\/p><\/div><\/div><div class=\"elementor-repeater-item-e711245\"><span class=\"cz_acc_child\"><div>What effect does water hardness have on metalworking fluid performance?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\">The minerals dissolved in water can affect emulsion stability, foam level, residue formation, corrosion, and product consumption.<\/p><p lang=\"en\" style=\"text-align: left;\">Very hard water may cause precipitation or reduce the stability of some formulations, while very soft water may increase foaming in certain systems. For this reason, product selection should be based on the hardness and quality of the water at the point of use.<\/p><p lang=\"en\" style=\"text-align: left;\">Where water hardness is a major challenge, a product such as <code>SVL FLUID E200 HW<\/code> may be considered after evaluating the operating conditions.<\/p><\/div><\/div><div class=\"elementor-repeater-item-8d30b84\"><span class=\"cz_acc_child\"><div>What causes excessive foaming in the tank or machine?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\">Excessive foaming can have several causes, including:<\/p><ul dir=\"ltr\" lang=\"en\" style=\"text-align: left;\"><li>improper solution concentration<\/li><li>very soft water<\/li><li>air entering through the pump or return line<\/li><li>high fluid circulation pressure or velocity<\/li><li>contamination of the tank with detergents<\/li><li>mixing with an incompatible product<\/li><li>unsuitable fluid selection for the system<\/li><\/ul><p lang=\"en\" style=\"text-align: left;\">Using an antifoam additive without identifying the root cause is not always the right solution, as it may provide only a temporary effect or negatively affect fluid performance.<\/p><\/div><\/div><div class=\"elementor-repeater-item-95b42b8\"><span class=\"cz_acc_child\"><div>What causes unpleasant odor in metalworking fluid?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\">Unpleasant odor is commonly associated with microbial contamination, tramp oil ingress, buildup of chips and sludge, poor circulation, long machine downtime, or improper concentration.<\/p><p lang=\"en\" style=\"text-align: left;\">To control the problem, the sump condition, concentration, contamination level, and maintenance practice should all be evaluated. Adding a preservative or fresh product without identifying the root cause may only mask the issue temporarily.<\/p><p lang=\"en\" style=\"text-align: left;\">Claims such as \u201codor-free,\u201d \u201cantibacterial,\u201d or \u201cantifungal\u201d should not be used for a product unless they are supported by valid testing.<\/p><\/div><\/div><div class=\"elementor-repeater-item-ec326b2\"><span class=\"cz_acc_child\"><div>How can rusting of workpieces and machines be prevented?<\/div><\/span><div class=\"cz_acc_child_content clr\"><div class=\"q-infinite-scroll\" data-v-989f658a=\"\"><div id=\"message-c0bf8564-2d2e-431a-aad5-2a04ec7139c7\" data-v-2630ccac=\"\" data-v-989f658a=\"\"><div class=\"row bot-chat-box\" data-v-2630ccac=\"\"><div class=\"message-container\" data-v-2630ccac=\"\"><div class=\"bot-message\" data-v-2630ccac=\"\"><div data-v-2630ccac=\"\"><div class=\"markdown-container\" dir=\"ltr\" data-v-8700f53d=\"\" data-v-2630ccac=\"\" data-block-id=\"a34b86b3-2bba-4779-8e25-0d9c7e1249f1\"><div><p lang=\"en\" style=\"text-align: left;\">Corrosion may occur due to low solution concentration, contamination, poor water quality, deterioration of the fluid\u2019s chemical condition, contact with incompatible materials, or the use of an unsuitable product.<\/p><p lang=\"en\" style=\"text-align: left;\">To investigate the problem, the following factors should be checked:<\/p><ul dir=\"ltr\" lang=\"en\" style=\"text-align: left;\"><li>Actual solution concentration<\/li><li>Water quality and hardness<\/li><li>Tank condition and contamination<\/li><li>Workpiece material<\/li><li>Workpiece contact or storage time<\/li><li>Type of product in use<\/li><li>Workpiece washing and drying conditions<\/li><\/ul><p lang=\"en\" style=\"text-align: left;\">No metalworking fluid should be considered a substitute for a protective or rust-preventive oil for long-term workpiece storage without proper testing.<\/p><\/div><\/div><\/div><\/div><div class=\"feedback-section\" style=\"text-align: left;\" data-v-2630ccac=\"\">\u00a0<\/div><\/div><\/div><\/div><\/div><div class=\"bottom-spacer\" style=\"text-align: left;\" data-v-989f658a=\"\">\u00a0<\/div><\/div><\/div><div class=\"elementor-repeater-item-2f8752e\"><span class=\"cz_acc_child\"><div>How is metalworking fluid concentration measured?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\">One of the common methods is to use a handheld refractometer. The refractometer reading should then be calculated using the specific factor of the product:<\/p><p lang=\"en\" style=\"text-align: left;\"><span class=\"katex-display\"><span class=\"katex\"><span class=\"katex-mathml\">C=R\u00d7F C = R \\times F <\/span><span class=\"katex-html\" aria-hidden=\"true\"><span class=\"base\"><span class=\"mord mathnormal\">C<\/span><span class=\"mrel\">=<\/span><\/span><span class=\"base\"><span class=\"mord mathnormal\">R<\/span><span class=\"mbin\">\u00d7<\/span><\/span><span class=\"base\"><span class=\"mord mathnormal\">F<\/span><\/span><\/span><\/span><\/span><\/p><p lang=\"en\" style=\"text-align: left;\">Where:<\/p><ul dir=\"ltr\" lang=\"en\" style=\"text-align: left;\"><li><code>C<\/code>: approximate solution concentration<\/li><li><code>R<\/code>: refractometer reading<\/li><li><code>F<\/code>: product refractometer factor<\/li><\/ul><p lang=\"en\" style=\"text-align: left;\">The factor is not the same for all products and should be specified in the product\u2019s technical data sheet. Contamination of the solution with tramp oils and particles may also reduce measurement accuracy.<\/p><\/div><\/div><div class=\"elementor-repeater-item-d1246b9\"><span class=\"cz_acc_child\"><div>When should the metalworking fluid be replaced?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\">Replacement should not be decided only based on the number of days in service. Signs such as the following may indicate the need for serious review or replacement:<\/p><ul dir=\"ltr\" lang=\"en\" style=\"text-align: left;\"><li>unusual and persistent odor<\/li><li>noticeable loss of performance<\/li><li>corrosion of the workpiece or machine<\/li><li>severe separation and instability<\/li><li>sludge formation and heavy contamination<\/li><li>inability to maintain concentration<\/li><li>heavy contamination with tramp oils<\/li><li>abnormal change in the appearance of the fluid<\/li><\/ul><p lang=\"en\" style=\"text-align: left;\">Before a full replacement, it is better to identify the root cause of bath failure so that the same problem does not recur in the next cycle.<\/p><\/div><\/div><div class=\"elementor-repeater-item-4b61815\"><span class=\"cz_acc_child\"><div>Can different products be mixed together?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\">No. In general, mixing different metalworking fluids is not recommended unless it has been specifically approved by the supplier or verified by compatibility testing.<\/p><p lang=\"en\" style=\"text-align: left;\">Different products may use different emulsifiers, additives, biocides, and base oils. Mixing them can lead to:<\/p><ul dir=\"ltr\" lang=\"en\" style=\"text-align: left;\"><li>instability or phase separation<\/li><li>foaming<\/li><li>reduced corrosion protection<\/li><li>loss of performance<\/li><li>shortened bath life<\/li><\/ul><p lang=\"en\" style=\"text-align: left;\">If a change of product is necessary, the system should preferably be cleaned and the new fluid charged according to the technical procedure.<\/p><p dir=\"rtl\" lang=\"fa\" style=\"text-align: left;\">\u00a0<\/p><\/div><\/div><div class=\"elementor-repeater-item-5727976\"><span class=\"cz_acc_child\"><div> Is metalworking fluid suitable for all metals?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\">No. Different metals do not react to metalworking fluids in the same way. Steel, cast iron, aluminum, copper, and their alloys may require different additive systems.<\/p><p lang=\"en\" style=\"text-align: left;\">Before use, the product\u2019s compatibility with the workpiece material should be checked, especially for aluminum, copper, and other non-ferrous metals, where the risk of staining or discoloration is more significant.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a87080 elementor-widget elementor-widget-cz_gap\" data-id=\"9a87080\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_gap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cz_gap clr\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e26f45b elementor-widget elementor-widget-cz_title\" data-id=\"e26f45b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-question-circle-o\"><\/i><div class=\"cz_wpe_content\"><h4 style=\"text-align: left;\">FAQs on Greases &amp; Industrial Lubricants<\/h4>\n<\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea84c40 elementor-widget elementor-widget-cz_accordion\" data-id=\"ea84c40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-arrows='{\"open\":\"fa fa-angle-down\",\"close\":\"fa fa-angle-up\"}' class=\"cz_acc clr cz_acc_toggle\"><div><div class=\"elementor-repeater-item-4ad628e\"><span class=\"cz_acc_child\"><div>What information is required to select the right grease?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\">Grease selection cannot be made based solely on color or appearance. The key factors include:<\/p><ul dir=\"ltr\" lang=\"en\" style=\"text-align: left;\"><li>Type of equipment and lubrication point<\/li><li>Operating speed (RPM)<\/li><li>Mechanical load (including shock loads)<\/li><li>Operating temperature range<\/li><li>Presence of water, steam, dust, or chemicals<\/li><li>Application or lubrication method (manual vs. centralized system)<\/li><li>Re-lubrication intervals<\/li><li>Previously used grease type (compatibility check)<\/li><li>Original Equipment Manufacturer (OEM) specifications<\/li><\/ul><p lang=\"en\" style=\"text-align: left;\">Using an incorrect grease can lead to temperature spikes, leakage, loss of lubrication, or premature component failure.<\/p><\/div><\/div><div class=\"elementor-repeater-item-e0cdea7\"><span class=\"cz_acc_child\"><div>What does the NLGI grade mean in grease?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\">The NLGI grade indicates the relative consistency or firmness of a grease; on its own, it does not indicate grease quality or load-carrying capacity.<\/p><p lang=\"en\" style=\"text-align: left;\">For example, NLGI 2 is a common grade for general-purpose applications. However, selecting the appropriate grade depends on the equipment type, operating speed, temperature, and lubrication method. Two greases with the same NLGI grade may differ significantly in base oil, thickener type, and overall performance.<\/p><\/div><\/div><div class=\"elementor-repeater-item-9a8b54f\"><span class=\"cz_acc_child\"><div>Can different greases be mixed together?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\">In general, mixing unknown greases or those with different thickener types is not recommended. Incompatibility can lead to excessive softening or hardening, oil separation, and a loss of lubricating properties.<\/p><p lang=\"en\" style=\"text-align: left;\">When changing the grease type, it is best practice to remove as much of the old grease as possible from the equipment and carry out the replacement process according to technical procedures.<\/p><\/div><\/div><div class=\"elementor-repeater-item-0170a0a\"><span class=\"cz_acc_child\"><div>Does the color of a grease indicate its quality?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\">No. The color of a grease may result from the base oil, additives, or added dye, and it is not a reliable indicator of quality, temperature resistance, or load-carrying performance.<\/p><p lang=\"en\" style=\"text-align: left;\">Selection should be based on technical specifications and operating conditions, not on the product\u2019s appearance.<\/p><\/div><\/div><div class=\"elementor-repeater-item-4665e29\"><span class=\"cz_acc_child\"><div>Does more grease mean better lubrication?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\"><strong>No.<\/strong> Excess grease injection can increase operating resistance, raise temperature, damage seals, and force grease out of the housing.<\/p><p lang=\"en\" style=\"text-align: left;\">The amount of grease and the relubrication interval should be determined based on the equipment design, operating conditions, and the manufacturer\u2019s recommendations.<\/p><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bb4a31a elementor-widget elementor-widget-cz_gap\" data-id=\"bb4a31a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_gap.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"cz_gap clr\"><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ef41e6 elementor-widget elementor-widget-cz_title\" data-id=\"9ef41e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-question-circle-o\"><\/i><div class=\"cz_wpe_content\"><h4>Sales Orders and Technical Support<\/h4>\n<\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a0d6324 elementor-widget elementor-widget-cz_accordion\" data-id=\"a0d6324\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div data-arrows='{\"open\":\"fa fa-angle-down\",\"close\":\"fa fa-angle-up\"}' class=\"cz_acc clr cz_acc_toggle\"><div><div class=\"elementor-repeater-item-4ad628e\"><span class=\"cz_acc_child\"><div>What packaging sizes\/types are the products available in?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\"><strong>The packaging type depends on the product and the order volume. The available packaging options are:<\/strong><\/p><ul dir=\"ltr\" lang=\"en\" style=\"text-align: left;\"><li><strong>10-liter canister<\/strong><\/li><li><strong>20-liter canister<\/strong><\/li><li><strong>208-liter drum<\/strong><\/li><li><strong>1000-liter IBC tank<\/strong><\/li><li><strong>Bulk supply for industrial orders<\/strong><\/li><\/ul><p lang=\"en\" style=\"text-align: left;\"><strong>Only list packaging options on the website that you can actually supply at present.<\/strong><\/p><\/div><\/div><div class=\"elementor-repeater-item-e0cdea7\"><span class=\"cz_acc_child\"><div>Is it possible to request\/receive product samples?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\"><strong>The availability of a sample depends on the product type, consumption volume, application, and the result of the initial review. To request a sample, information such as the machine type, operation, workpiece material, current product, existing issues, and approximate consumption should be provided.<\/strong><\/p><p lang=\"en\" style=\"text-align: left;\"><strong>Sample testing is best performed under controlled conditions with results properly recorded, because testing without clear criteria does not produce a reliable basis for product comparison.<\/strong><\/p><\/div><\/div><div class=\"elementor-repeater-item-9a8b54f\"><span class=\"cz_acc_child\"><div>Is it possible to develop a custom formulation or optimize an existing product?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\"><strong>The availability of a sample depends on the product type, consumption volume, application, and the outcome of the initial evaluation. To request a sample, information such as the machine type, operation, workpiece material, current product, existing issues, and approximate consumption should be provided.<\/strong><\/p><p lang=\"en\" style=\"text-align: left;\"><strong>Sample testing is best carried out under controlled conditions with proper result recording, since testing without defined criteria does not provide a reliable basis for product comparison.<\/strong><\/p><\/div><\/div><div class=\"elementor-repeater-item-0170a0a\"><span class=\"cz_acc_child\"><div>What information should be provided to receive technical consultation?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\"><strong>For a more detailed evaluation, please provide the following information:<\/strong><\/p><ul dir=\"ltr\" lang=\"en\" style=\"text-align: left;\"><li><strong>Machine Type<\/strong><\/li><li><strong>Type of Operation<\/strong><\/li><li><strong>Workpiece and Tool Material<\/strong><\/li><li><strong>Name or Specifications of the Current Product<\/strong><\/li><li><strong>Current Concentration\/Dilution Ratio<\/strong><\/li><li><strong>Water Quality or Hardness<\/strong><\/li><li><strong>Primary Issue\/Challenge<\/strong><\/li><li><strong>Monthly Consumption<\/strong><\/li><li><strong>Photos of the sump, solution, or workpiece (if possible)<\/strong><\/li><li><strong>Location and Company Name<\/strong><\/li><\/ul><p lang=\"en\" style=\"text-align: left;\"><strong>The more complete the information, the higher the likelihood of providing a more accurate and effective recommendation.<\/strong><\/p><\/div><\/div><div class=\"elementor-repeater-item-4665e29\"><span class=\"cz_acc_child\"><div>Can we buy directly from the manufacturer?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p style=\"text-align: left;\">Sales terms, minimum order quantity (MOQ), packaging, and shipping methods are evaluated based on the product type and destination. To receive up-to-date information, please provide the product code and the required quantity through our contact form or other communication channels.<\/p><\/div><\/div><div class=\"elementor-repeater-item-e44a4ea\"><span class=\"cz_acc_child\"><div>How can we verify the authenticity of Kimia Sanat Savalan products?<\/div><\/span><div class=\"cz_acc_child_content clr\"><p lang=\"en\" style=\"text-align: left;\"><strong>The product should have a clear label, brand name, official product code, production batch number, and a legible production date. To verify authenticity, you can cross-check the information printed on the packaging with the company\u2019s sales department.<\/strong><\/p><p lang=\"en\" style=\"text-align: left;\"><strong>Official product code examples:<\/strong><\/p><ul dir=\"ltr\" lang=\"en\"><li style=\"text-align: left;\"><code>SVL-CL050<\/code><\/li><li style=\"text-align: left;\"><code>SVL-E100<\/code><\/li><li style=\"text-align: left;\"><code>SVL-E200-HW<\/code><\/li><li style=\"text-align: left;\"><code>SVL-E300-HL<\/code><\/li><li style=\"text-align: left;\"><code>SVL-SS400<\/code><\/li><li style=\"text-align: left;\"><code>SVL-FS500<\/code><\/li><\/ul><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-f408ea6\" data-id=\"f408ea6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a86ba85 elementor-widget elementor-widget-cz_title\" data-id=\"a86ba85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\r\n\t\t<div>\r\n\t\t\t<div class=\"cz_title clr cz_title_has_icon cz_title_pos_inline\"><div class=\"cz_title_content\"><i class=\"cz_title_icon_before fa fa-comment\"><\/i><div class=\"cz_wpe_content\"><h4 style=\"text-align: left;\">Request a Technical Consultation<\/h4>\n<\/div><\/div><\/div>\r\n\t\t<\/div>\r\n\t\t\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-80da2db elementor-widget elementor-widget-cz_contact_form_7\" data-id=\"80da2db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"cz_contact_form_7.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"cz_cf7 clr\">\r\n\t\t\t<div>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f509-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"509\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/2807#wpcf7-f509-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"509\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f509-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" 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\u0641\u0631\u0645\u0648\u0644\u0627\u0633\u06cc\u0648\u0646\">\u0645\u0634\u0627\u0648\u0631\u0647 \u0648 \u0641\u0631\u0645\u0648\u0644\u0627\u0633\u06cc\u0648\u0646<\/option><option value=\"\u0633\u0627\u06cc\u0631 \u0645\u0648\u0627\u0631\u062f\">\u0633\u0627\u06cc\u0631 \u0645\u0648\u0627\u0631\u062f<\/option><\/select><\/span>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"\u0633\u0648\u0627\u0644 \u0634\u0645\u0627\" name=\"your-message\"><\/textarea><\/span>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"\u0628\u067e\u0631\u0633\u06cc\u062f\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<div style=\"margin: 20px 0;\"><div class=\"qrcswholewtapper\" style=\"text-align:left;\"><div class=\"qrcprowrapper\"  id=\"qrcwraa2leds\"><div class=\"qrc_canvass\" id=\"qrc_cuttenpages_2\" style=\"display:inline-block\" data-text=\"https:\/\/kimiyachem.com\/en\/faq\/\"><\/div><div><a download=\"FAQ.png\" class=\"qrcdownloads\" id=\"worign\">\r\n           <button type=\"button\" style=\"min-width:200px;background:#dddddd;color:#000;font-weight: 600;border: 1px solid #dddddd;border-radius:4px;font-size:12px;padding: 6px 0;\" class=\"uqr_code_btn\">Download QR<\/button>\r\n           <\/a><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>Metalworking Fluids FAQ Please review the questions below. If you do &#8230; <\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2807","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kimiyachem.com\/en\/wp-json\/wp\/v2\/pages\/2807","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kimiyachem.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kimiyachem.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kimiyachem.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kimiyachem.com\/en\/wp-json\/wp\/v2\/comments?post=2807"}],"version-history":[{"count":22,"href":"https:\/\/kimiyachem.com\/en\/wp-json\/wp\/v2\/pages\/2807\/revisions"}],"predecessor-version":[{"id":2834,"href":"https:\/\/kimiyachem.com\/en\/wp-json\/wp\/v2\/pages\/2807\/revisions\/2834"}],"wp:attachment":[{"href":"https:\/\/kimiyachem.com\/en\/wp-json\/wp\/v2\/media?parent=2807"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}